Email Transition Help Page

We're bringing a new look to the company's website URL, 
which means all SBCC email extensions get a shiny new look too!

DO THIS FIRST

Take down these phone numbers in your phone or on paper so you can get ahold of IT should you lose connectivity during this process.

Zach Stookey: 540-645-3233 | Balin Howard: 316-393-9292

WHAT TO EXPECT

  1. You may have to setup a new Microsoft 365 account password and MFA login with your authenticator app.

  2. Email inboxes may take up to 48 hours to sync once the transition is initiated. That's why we're starting on a weekend! Save hard copies or PDFs of documents and files you'll need Monday morning 7 September in case you lose temporary access.

  3. Expect to log out of Microsoft 365 Apps on both your desktop and mobile devices.

  4. The IT Team will be validating email delivery, shared mailboxes, distribution lists, Microsoft 365 services, and other connected systems as part of the transition.

WHEN TO CONTACT IT

Feel free to reach out with any questions. If any of the following occur, please reach out right away

  • If by Monday morning you cannot access anything

  • If you still don't have all of your data by Tuesday morning

  • If you can only access Microsoft, Asana, or Costpoint using your old credentials

  • If you are not receiving expected email by Monday

NEED A WALK THROUGH?

Join one of our Open Tech Hours to help with any questions!

  1. Monday, September 7, 2026 from 2:00 PM to 3:00 PM CT

    Join: https://teams.microsoft.com/meet/22116060406120?p=mdRSYI89t46LXaShXO‍ ‍

  2. Tuesday, September 8, 2026 from 3:00 PM to 4:00 PM CT

    Join: https://teams.microsoft.com/meet/210613300594454?p=9CyVVbW7Wu1CJf4ZZM

  3. Wednesday, September 9, 2026 from 3:00 PM to 4:00 PM CT

    Join: https://teams.microsoft.com/meet/296313725037954?p=mzINoiS1aIDIphdEUQ

This change will affect the daily apps we use. 

See below for how to log in to each one for the first time. 

Outlook

  • You may have to setup a new Microsoft 365 account password and MFA login with your authenticator app.

  • First try entering your new email with your previous password, i.e.
    Username: first.last@sbccdefense.com
    Password: (your previous password)

  • Contact IT if you are not automatically directed to create a new password or are receiving error messages.

Go to Outlook

Costpoint

Single Sign on should work with your new credentials.

Go to Costpoint

Asana

  • If you normally sign in with email & password, your sbccdefense email will be your username.

  • If you normally sign in with Microsoft, your new credentials should work

  • If you cannot access Asana with your new credentials, your old credentials should still get you in for a time.

Go to Asana

iSolved

You may have to walk through the steps of creating an account with your sbccdefense creds. 

This invitation may come to you as an email, or it may automatically walk you through it when you try to log in with your new creds. 

Regardless of how you do that, once you get that configured, your old data will populate in your profile.

Go to iSolved

Any other App

Any app that you use your smallbcc email as your username, those apps will still log in with your smallbcc email as the username. 

Authentication emails required for those logins (e.g. authentication PIN, email MFA, etc.) will come to your new email.

Can’t log in?

Zach Stookey: 540-645-3233

Balin Howard: 316-393-9292

Email form will go directly to Zach Stookey →